We are a startup working with startups! 

Co.brick is not a regular software house. We are not an outsourcing company either. We are just
a startup that is partnering with other startups to develop new cloud-native solutions. To make
it happen, we hire only brave people who are ready to go one step further in their careers.

 

LOCATION: Gliwice (in a brand new office located at Kaczyniec street 9), hybrid.

ABOUT THE ROLE

Are you up for the challenge? We’re looking for a Service Manager who has a flare for joining our team! As Service Manager, you will work as a part of the IT Team. You will have a unique opportunity to create a Service Desk from scratch to support our partners in their development.

PROJECT: SaaS software provider to the consumer of healthcare and food supplement industry.

OUR REQUIREMENTS:Experience as a Service Desk Manager (from being a consultant to taking on the Manager role)

  • Knowledge of creating, developing, adjusting and implementing of efficient procedures and process

  • Leading skills

  • Communication skills

  • Knowledge of English at C1 level

  • Independence and effective implementation of tasks

  • Ability to think analytically and seek optimal solutions

YOUR TASKS:

  • Creating, developing, adjusting and implementing efficient procedures and processes

  • Handling major escalations and ambiguous incidents

  • Planning Service Desk improvement in long-term perspective

  • Providing leadership and mentoring to assigned employees

  • Performance appraisals

  • Participating in hiring and recruitment of employees

  • Ability to arrange the work of the team on various projects

RECRUITMENT PROCESS

STEP 1:
Be #bravenough and send an application to us.

STEP 2:
Stay tuned as our recruiter will contact you shortly (regardless of our decision after screening your CV).

STEP 3:
Let’s organize an online meeting during which you will meet other brave people from your team.

    WHAT COULD BE THE NEXT STEP IN YOUR CAREER AT CO.BRICK?

    Have you already wondered how to progress beyond the level of Senior IT Developer? Only a few companies offer something more and co.brick is one of them. We literally crush the glass ceiling and give options for those who feel stuck in their career. While joining co.brick you have at least 4 possibilities for further development:

    MENTOR

    You share knowledge not only with your mates but also with startup founders and become a mentor of co.brick venture building accelerator. 

    ENTREPRENEUR

    You change your idea into a prosperous business and get on the startup life track (with co.brick venture building).

    LEADER

    You become either a team lead or a lead of the subsidiary created by our Partner in Poland which puts you on the management track.

    INVESTOR

    It is a future promise, but just for your information we are planning to open
    a micro-fund where every employee will be invited to put a dime or two. 

     IMPORTANT REMARK

    If you want to work with startups but you are afraid that it is not a stable environment, you should definitely apply to us! Founders of co.brick already have an experience on how to develop a startup that can be sold for more than 1 bln USD (google about the transaction between Hybris and SAP), and now we all are doing everything we can to reduce all the risks while developing innovative products other startups.

    ABOUT CO.BRICK

    As we operate for about 2 years on the market, we still consider co.brick as a startup. We work with our partners – other startups mostly from Western Europe and the US who are developing brand-new cloud solutions in the newest technologies. While being at co.brick, you will work exclusively with one partner on their product development. 

    Just remember, in co.brick you are not only a programmer. You are the next brick (there are already 50 of us) who is invited to work with us on a long-term basis. With us, you will contribute to the startup ecosystem by becoming either a mentor, an IT project leader or even an investor (as it is described above). You can also switch your career path and turn into an entrepreneur with co.brick venture building – our acceleration program for the early-stage startups.

    Wanna know more? Contact: